Family tech support – How to get Office for free?

If you read my blog you are probably working with IT everyday and are familiar with the fact that all your family members (and extended family) use you as the family IT help desk – if only you could charge them your hourly rate…

A frequent family help desk call is the one you get after they have purchased a new laptop or PC. They need help to set it up and get the basic applications installed – one of which is Office.

You can point them towards buying an Office subscription, but these days it’s also worth considering what a Microsoft Live account provides for free. How much are they really going to use the “power” features of Office? I know they want Office installed because they need to feel assured that when they want to start writing a novel or need to fire up Excel for working out their finances and budget that it’s going to be there for them – but in reality it’s probably just the basic features that they require; and guess what, a free Microsoft Live account gives you online versions of Word, Excel and PowerPoint that are actually very good. So much so that I find them faster than their desktop counterparts and in the commercial world find myself using Office Online more and more to read and make changes to Office files (Word, Excel, PowerPoint & OneNote).

So what do you get when you sign up for a consumer Microsoft Live free account?

The sign-up page lists quite a few things but I don’t think it does a great job of telling you what you actually get, lets take a look at them:

  • Account – This is the identity of your user account pretty simple.
  • Outlook – You get an Outlook.com email address and you can use Outlook in a web browser, and native Outlook apps available on iPhone and Android (for free) which are really good. What you don’t get is a license to use the Desktop version of Outlook on Windows. The built in Windows mail app can be used to connect to your Outlook.com account however. It’s not as powerful and feature rich as the Outlook Desktop client but it’s also faster and baked into Windows 10.
  • Office Online – This to me is really the unsung hero of a consumer Microsoft account. What this means is that you get:
    • Word Online (plus native Word on iPhone/iPad and Android) – Read and pretty impressive edit capabilities
    • Excel Online (plus native Word on iPhone/iPad and Android) – Read and pretty impressive edit capabilities
    • PowerPoint Online (plus native Word on iPhone/iPad and Android) – Read and pretty impressive edit capabilities
    • OneNote (Full Windows application plus native Word on iPhone/iPad and Android) – Read and pretty impressive edit capabilities
    • Office Lens – If you haven’t used this app on iPhone or Android it’s going to blow your mind (just a little). It turns your phone into a handheld scanner. Take a photo and it automatically straightens up the page and makes the scan look good (with document, business card and whiteboard modes).
  • Skype – This refers to the consumer version of Skype that you may already have used for free, well since Microsoft acquired in quite a few years ago now your Microsoft Live account has an associated Skype identity.
  • OneDrive – This is personal cloud storage (think DropBox). You can save files to the cloud and they are backed up and available anywhere you log in (Windows PC, Mac, tablet, web browser, iPhone, Android etc).  On the free plan you get 5GB of cloud storage for free.
  • Windows – to get the most out of Windows 10 you really need to have a Microsoft account at the time of setting Windows up. Your free Microsoft Live account provides this Windows identity, this is who you will sign into you new laptop or PC with.
  • XBox Live, Bing, Store, MSN – I don’t think these are anything to rave about they are really just providing you with an identity to these services.

So we’ve covered off the services that Microsoft advertises you get with a Microsoft Live account, but once you have set it up these are the application that you actually get access to (this is accessing your account via a web browser).

In addition to what’s advertised you also get:

  • Calendar – Yes this is pretty much what you’d expect it to be. It’s baked into Windows 10 and the Cortana personal assistant can make use of it too
  • People – This is your central contact management area for your Microsoft Live account
  • Photos – these are stored in OneDrive but you get specific handling of photos with thumbnails, albums and some AI classification as well.
  • Tasks – These are basically a ToDo list but with pretty slick apps for iPhone and Android as well. This has come partly from Microsoft’s acquisition of Wunderlist which was one of the most popular mobile ToDo applications.
  • Sway – this is for creating rich and engaging online presentations
  • Flow – very useful for automating tasks and connecting systems together (even outside the Microsoft ecosystem). Example: every time you receive and email with a certain subject or from a certain sender you want to copy the attachment to a folder in OneDrive – Flow can do that for you. Flow is similar to IFTTT (If This Then That)

The real draw cards here for your family and friends though is Office online (Word, Excel, PowerPoint). The editing capabilities of the online version of these apps is now to the point that it would be sufficient for most use cases. Have a look at the ribbons options on the screenshots below, are they missing anything you’d need for day to day use?

 

 

You’re getting a lot out of the box now with your free Microsoft Live account. It’s by far the smartest move when setting up a new laptop or PC so that your Microsoft Live account is used when you are logging in and you are going to get all of these great apps for free and may even replace the need for buying a Office subscription or installing a desktop version of the Office application. Now that has to cut down your future IT help desk overhead!

It’s a fast moving space and hard to keep up with even when you are working in the space, so cut your family and friends some slack, it may take a little education but they can achieve what they used to with a minimal install and without having to part with any hard earned cash.

Read more about Office Online.

 

About Cameron Dwyer

Chief Technology Officer at OnePlace Solutions. Microsoft MVP: Office Dev Passionate about delivering compelling solutions on the Office 365/SharePoint platform. Addicted to coffee.

Posted on March 27, 2018, in Office, Office 365, Outlook, Windows. Bookmark the permalink. 1 Comment.

  1. It’s a really helpful text, thanks!
    I did not know about the tools Sway and Flow, they have a different benefits that will be great to me.

    Liked by 1 person

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